Lee Gardenswartz and Anita Rowe are well-known and highly regarded diversity management trainers and advocates. They have developed a number of interesting approaches to managing diverse work groups. Listed below is a short, nine-item diversity quotient scale. Take the short questionnaire and score your own answers. The DQ could be used by the instructor as a discussion starter in class.

Diversity Questionnaire Directions Indicate your views by placing a T (true) next to any of these nine statements you believe is true.

1. I know about the rules and customs of several different cultures.

2. I know that I hold stereotypes about other groups.

3. I feel comfortable with people who are different from me.

4. I associate with people who are different from me.

5. I find working on a multicultural team satisfying.

6. I find change stimulating and exciting.

7. I enjoy learning about other cultures.

8. When dealing with someone whose English is limited, I show patience and understanding.

9. I find that spending time building relationships with others is useful because more gets done.

Interpretation The more true responses you have the more adaptable and open you are to diversity.

If you have five or more true responses, you probably are someone who finds value in cross-cultural experiences.

If you have fewer than five true responses, you may be resistant to interacting with people who are different from you. If that is the case, you may find that your interactions with others are sometimes blocked.