The purpose of this activity is to compare your self-perception with the perceptions of others concerning your listening skills. Figure 11.5 is a listening skills assessment instrument. Complete this instrument for yourself. Then ask at least two other people whom you trust to be open and honest to complete the instrument with you as the subject. Does their perception of your listening skills match your self-perception? If not, what are the differences? What do you need to do to improve your listening skills?

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QUESTION 1. When in a group of people, do you talk more than you listen? 2. When talking with someone, do you frequently interrupt before he or she completes a statement? 3. In conversations, do you tune out and think ahead to your response? 4. In a typical conversation, can you paraphrase what the speaker has said and repeat it? 5. When talking, do you frequently state your opinion before the other parties have made their case? 6. Do you continue doing other tasks when someone is talking with you? 7. Do you ask for clarification when you don't understand what has been said? 8. Do you frequently tune out and daydream during meetings? 9. Do you fidget and sneak glances at your watch during conversations? 10. Do you find yourself finishing statements for people who don't move the conversation along fast enough? FIGURE 11.5 Listening Skills Assessment. RESPONSE Yes No