Is emotional labour as great a problem as some of the literature suggests? What defensive mechanisms can

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Is emotional labour as great a problem as some of the literature suggests? What defensive mechanisms can employees use to cope with the emotional labour demands of their jobs?

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Organizational Behavior

ISBN: 978-0273774815

8th Edition

Authors: Andrzej A. Huczynski, David A. Buchanan

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Question Posted: Oct 06, 2023 08:11 AM

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Is emotional labour as great a problem as some of the literature suggests? What defensive mechanisms can

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Emotional labor refers to the management of emotions and expression to fulfill the emotional requirements of a job ...View the full answer

Organizational Behavior

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