Modern Management Concepts And Skills 12th Edition Samuel C. Certo , S. Trevis Certo - Solutions

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explain in your own words the “Special note to Students” section at the end of the chapter.
compare business practice and culture in the USa with your own country.
Which six african countries do you feel are most attractive for foreign investment?
africa is rapidly joining the world economic community. give 10 examples to justify this.
What five countries in asia have the highest gDP?What are its implications for adidas?
explain how the arab Spring movement in the Middle east will likely impact Pfizer.
compare business practices and culture in northern europe with southern europe.
Select four countries. evaluate Honda Motor company’s operations in those countries.
Why do many europeans also find the notion of“team spirit” in a work environment difficult to grasp?
Discuss Africa as the newest hotspot for business entry.
Discuss communication differences across countries.
Describe how management style varies globally.
Compare and contrast business culture in the United States with many other countries.
Discuss the global challenge facing U.S. firms.
Explain when and why a firm (or industry) may need to become more or less global in nature to compete.
Discuss protectionism as it impacts the world economy.
Explain the advantages and disadvantages of entering global markets.
Discuss income tax rates and practices across countries.
Discuss the nature and implications of labor union membership across Europe.
3. Would you recommend that the USPS strive to have its workforce mirror the demographic composition of the U.S. population?Why?
2. Of the challenges listed in Table 4.2, which do you think might be the most serious threats to the USPS’s ability to manage its diverse workforce?
1. Describe the USPS’s approach to pluralism, based on the information in this case study. Does this approach appear to be effective? Explain.
3. As Siemens’ top management, what steps would you take to build commitment for diversity throughout the organization?Be as specific as possible.
2. How would you control diversity activities at Siemens if you were top management?
1. How important is it to Siemens to have a diverse workforce?Discuss fully.
3. Why did Rainey-Reed say CaringWorks desires to employ a diverse workforce? How committed is CaringWorks to creating a diverse organization? In what ways is this commitment demonstrated?
2. Describe CaringWorks’ hiring process.
1. If you were employed at CaringWorks, would you be happy to receive a Care Free Day card instead of a monetary bonus?
3. Can the quality of what an instructor does to teach your class be improved by utilizing the diversity of the class? Explain
2. Should what an instructor does to teach your class be influenced by the main diversity characteristics of your class? Explain.
1. What are the main diversity characteristics of your class an instructor should consider when teaching your class?
3. Assume that TECO management performs a similar study in five years. Name three new dimensions of diversity that you would like for the study to explore. Explain why you would like each dimension studied.
2. How does management at TECO determine whether the present level of workforce diversity is appropriate for the company?
1. List five major points that Exhibits 1, 2, and 3 tell management about TECO’s workforce.
5. List five ways you would promote diversity in an organization.How would you control your efforts to make sure they were successful?
4. Pinpoint five ways that discrimination might negatively affect an organization.
3. Assume you are ethnocentric. List three specific beliefs about your own culture that you might possess. Would such beliefs be a hindrance or a help in you becoming a successful manager?Explain.
2. Explain how average annual percentages changes in the U.S.population by race from 1995–2050 should influence today’s diversity planning for organizations of the future.
1. When managing people, describe the significance of understanding both “minority” and “majority” groups as they exist in an organization.
7. Organizational rewards for managers’ implementation of organizational diversity goals and objectives
6. Recognition for employee contributions to diversity goals
5. Recognition for employees’ development of diversity skills and competencies
4. Open communication between employees and managers about diversity issues
3. An organizational climate that promotes diversity and fosters peer support for exploring diversity issues
2. Effective education and diversity training programs
1. Managers skilled at working with a diverse workforce
5. Modification of policy and procedure manuals
4. Avoidance of assumptions
3. Focus on job performance
2. Acknowledgment of biases and stereotypes
1. Behavioral awareness
• What hints can this research give you about developing your diversity skill?
• Do you believe that black, white, and Hispanic work groups all held similar opinions? Explain.
• What do you think the researchers found?Why?
• Inconsistent or poor managerial commitment
• No organizational supports with respect to education, training
• Compliance with and enforcement of affirmative action and EEOC policies
• Ongoing processes of organization assessment and programs for the purpose of creating an organizational climate that is inclusive and supportive of diverse groups
• Managerial commitment tied to organizational rewards
• Organization-wide assessment and management’s top-down commitment to diversity
Effective implementation of affirmative action and EEOC policies
5. Insights into the role of the manager in promoting diversity in the organization
4. An understanding of the strategies for promoting diversity in organizations
3. An awareness of the challenges facing managers within a diverse workforce
2. An understanding of the advantages of having a diverse workforce
1. A definition of diversity and an understanding of its importance in the corporate structure
3. If you were Massa, what other cost controls would you try and implement?
2. What potential challenges do you see in Massa’s cost control strategies? How would you recommend overcoming those challenges?
1. How would you evaluate Massa’s cost control strategies?
3. Which concept listed in question 2 do you think would have the most positive impact on increasing productivity? Explain fully.
2. List three concepts discussed in this chapter that could help Delta’s management increase productivity. Be sure to explain how each concept could help.
1. Why is Delta attempting to raise productivity? From your personal experience with airlines, in what other ways do you think the company could increase productivity?
3. Describe the two actions that Sound in Motion uses when it is necessary to improve an employee’s performance.
2. Describe the role of meetings at Sound in Motion.
1. What does Adrian Cavlan say about the benefits of hands-on experience in the early stages of the business?
5. What is operations management?
4. Compare and contrast the following operations controls:maintenance control, cost control, budgetary control, and ratio analysis.
3. Describe the advantages and disadvantages associated with just-in-time inventory control.
2. Define capacity strategy and describe the five steps involved with making capacity decisions.
1. Describe the relationship between quality and productivity.
The researchers designed a survey to better understand how operations management techniques influence firm performance, and they received more than 500 responses from operations management professionals. Do you think the authors found support for relationships between quality control and
5. Insights into operations control tools and how they evolve into a continual improvement approach to production management and control
4. An understanding of how operations control procedures can be used to control production
3. Insights into the role of operations management concepts in the workplace
2. An understanding of the importance of operations and production strategies, systems, and processes
1. Definitions of production, productivity, and quality
3. What else should Nike do to use the World Wide Web for communicating with customers?
2. What security issues do you think Nike management should take into account when planning, designing, and implementing a system for sales forecasting and factory orders? Why?
1. Why are information quality and timeliness particularly important to Nike’s success?
3. In addition to commercial real estate, some of Sperry Van Ness’s chief competitors also handle residential real estate.Because of this additional area of operation, do you think Sperry Van Ness’s IS should differ from that of its competitors?Why?
2. The main steps of the controlling process are measuring performance, comparing performance to standards, and taking corrective action. Discuss the possible role of an IS at Sperry Van Ness in each of these steps.
1. List three decisions an improved IS could help Sperry Van Ness president and CEO Kevin Maggiacomo make. For each decision, describe the data that must be in the database to provide such help.
3. Why would Platinum Autobody compare its prices to those charged by competitors?
2. How is Platinum Autobody using technology to improve its business?
1. Saboor and Kawa Hatef divide responsibilities for running Platinum Autobody. What are the advantages of such specialization?
b. How would you determine whether corrective actions were necessary?
a. What types of corrective actions would you take to help control the performance of financial planners?
3. The final step in the controlling process involves taking corrective actions if necessary.
b. What information sources would you use for developing these standards?
a. What types of standards would you develop to help assess performance of these financial planners?

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Modern Management Concepts And Skills 12th Edition Samuel C. Certo , S. Trevis Certo - Solutions

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