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strategic management concepts and cases
Modern Management Concepts And Skills 12th Edition Samuel C. Certo , S. Trevis Certo - Solutions
3. How does KPMG use its career program to help determine training needs?
2. How does the Employee Career Architecture program used by KPMG differ from a more traditional performance appraisal system?
1. What are some of the challenges faced by KPMG in trying to recruit employees from outside the organization? How do these impact the external recruiting sources?
How might training influence whether your employer (or future employer)considers you an “appropriate” human resource? How might your view of the training process affect your performance as an employee?
5. Write a job description for a sales associate position at Room & Board.
4. How will growth influence Room & Board’s performance appraisal system?
3. How will growth influence Room & Board’s training policies?
2. How will growth influence Room & Board’s selection policies?]
1. How will growth influence a Room & Board’s recruitment polices?
5. What are performance appraisals, and why are they important?Use an example from your life to illustrate either an effective or ineffective performance appraisal.
4. Describe the four main steps in the training process. In your view, how important is the training process for organizations?
3. Review and describe the different types of tests organizations might use in the selection process.
2. Compare and contrast the three types of records used to record an organization’s human resource inventory.
1. Describe the four steps in the human resource management process. In your opinion, which step is most important?Explain.
Do you think this differed among the two sets of individuals(e.g., students vs. experienced workers)? Why or why not?
Do you think that the timing of an offer (e.g., offers made quickly after an interview versus those made long after an interview) influenced the likelihood of an individual accepting the offer?
4. Evaluating the training program
3. Administering the training program
2. Designing the training program
1. Determining training needs
3. Comparing the numbers obtained in steps 1 and 2
2. Determining how many minority and disadvantaged individuals it should be employing according to EEOC guidelines
1. Determining how many minority and disadvantaged individuals it presently employs
3. What are the merits of one individual being considered for a position compared to those of another individual under consideration (management manpower replacement chart)?
2. If a position becomes vacant, who might be eligible to fill it (position replacement form)?
1. What is the organizational history of an individual, and what potential does that person possess(management inventory card)?
5. A concept of what performance appraisals are and how they can best be conducted
4. An understanding of how the training process operates
3. Insights into the use of tests and assessment centers in employee selection
2. An appreciation for the relationship among recruitment efforts, an open position, sources of human resources, and the law
1. An overall understanding of how appropriate human resources can be provided for the organization
3. Based on 3M’s departmentalization, do you think it has a very tall organizational chart or a very short organizational chart? Why?
2. What challenges do you envision for Buckley in attempting to maintain his current organizational structure?
1. Do you feel that a product departmentalization structure is best for 3M? Why or why not?
3. Explain why it would be important for Stringer to ask each of the questions you listed.
2. List five questions that Stringer should ask himself in exploring how best to organize Sony.
1. Does it seem reasonable that Stringer is attempting to better organize Sony to remain more competitive? Explain.
3. Describe CEO and founder Seth Berkowitz’s span of management.
2. What forces have most influenced the structure of Insomnia Cookies?
1. What do you think the current organization chart at Insomnia Cookies looks like? Is this structure appropriate for its needs? Explain.
4. Present an argument discussing why the span of management for the Secretary is appropriate or inappropriate.
3. Give an illustration of how coordination is important to the success of the Department of Health and Human Services.
2. Does this organization chart reflect a division of labor emphasis? Explain.
1. Is the organization chart of the Department of Health and Human Services based mainly on function, product, geography, or customer? Argue why this basis might be appropriate for its tasks.
How is the concept of span of management related to division of labor?
5. Discuss the advantages and disadvantages associated with the concept of division of labor.
Illustrate how the various types of departmentalization might apply to this company. In other words, discuss the various advantages and disadvantages of these types of departmentalization as they apply to Green Furniture.
4. Assume that you are the manager for Green Furniture, a company operating a number of furniture stores operating throughout the United States.
3. Compare and contrast the various types of departmentalization.In your opinion, which type of departmentalization is best?
In your opinion, which of these concepts is most important for an effective organizational structure?
2. Discuss the roles of vertical and horizontal differentiation as they relate to organizational structure.
1. Describe the fundamental components of the organizing process. In your opinion, which of these components is most important? Which is least important? Explain.
4. What resources does Sony have to run its operations?Answers to this question focus on issues such as the number of employees, financial resources available, equipment being used, and so on.
how many steps are involved in developing a videogame based on one of its current movies?
3. What are the major tasks Sony must go through to establish profitable linkages between its different divisions?For example,
Are additional training programs being added to enable employees to understand how to best work in international locations?
2. What plans does Sony have to accomplish these objectives? Is Sony going to open more offices in international locations?
Does Sony want to grow or maintain its present size?
1. What organizational objectives exist at Sony? For example, does Sony want to focus more on international markets or focus its attention on Japanese consumers?
16. Avoid regulations, red tape, and paperwork.
15. Institute and effect controls.
14. Promote both material and human coordination.
13. Recognize the unity of command.
12. Ensure that individual interests are consistent with the general interests of the organization.
11. Maintain discipline.
10. Make use of sanctions against faults and errors.
9. Offer fair and suitable rewards for services rendered.
8. Encourage initiative and responsibility.
7. Define duties.
6. Arrange for efficient selection so that each department is headed by a competent, energetic manager, and all employees are placed where they can render the greatest service.
5. Formulate clear, distinct, and precise decisions.
4. Coordinate all activities and efforts.
3. Establish a single competent, energetic guiding authority (formal management structure).
2. Organize the human and material facets so that they are consistent with objectives, resources, and requirements of the concern.
1. Judiciously prepare and execute the operating plan.
8. An understanding of scalar relationships
7. An understanding of span of management and the factors that influence its appropriateness
6. An appreciation for the advantages and disadvantages associated with the different types of departmentalization
5. A working knowledge of the relationship between division of labor and coordination
4. Insights into the advantages and disadvantages of division of labor
3. An understanding of the distinction between vertical and horizontal dimensioning
2. An appreciation for the complexities of determining appropriate organizational structure
1. An understanding of the organizing function
what would you identify as the top two or three problems that Waitt and Inouye must address today?
3. Looking at Gateway’s recent history,
2. What kind of programmed decisions might have arisen from some of the nonprogrammed decisions made by Ted Waitt and Wayne Inouye during the past few years?
1. Knowing that growth is one of Gateway’s long-term objectives, do you agree with Inouye’s decision to reduce the product line and refocus on PCs? Explain.CASES Discussion Questions
3. Do you think you would enjoy making the decision about whether to remodel NBC’s programming schedule? Explain.
2. What information would management need to evaluate these three alternatives?
1. List three alternatives that NBC management might consider in handling competition from other television networks before making a decision to remodel the company’s programming schedule.
How will the decision-making process change as this organization continues to grow?
How many locations are currently under operation?
Go to Insomnia Cookies’ home page at www.insomniacookies.com.
3. Which group decision process best describes the decisionmaking method at Insomnia Cookies?Internet Activity
2. What is the most likely decision-making condition when Insomnia Cookies is trying to determine whether to enter a new market? Explain.
1. Who makes the decisions at Insomnia Cookies? Is this effective?
5. Gather feedback to find out whether the implemented alternative is solving identified problem.
4. Implement the selected alternative.
3. Select the most beneficial of these alternatives.
2. List possible alternatives for solving the problem.
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