Modern Management Concepts And Skills 15th Edition Samuel Certo, S Certo, S. Certo - Solutions

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1. Is what you have found out about the Chinese culture important in building your career at Nestlé?Explain.
5. Job descriptions in Japanese firms tend to be broader and less precise than in U.S. firms.
4. Management of Japanese firms tends to be more centralized while management of U. S. firms tends to be more decentralized.
3. U.S. firms tend to value making profit in the short run while Japanese firms tend to value building long term growth.
2. U.S. companies tend to have a number of people involved in making decisions while decisions made in Japanese firms tend to be made by one or a few people.
1. U.S. companies tend to have a well-defined organization structure while Japanese firms tend to be more loosely structured.
4. Determining which countries represent the most suitable candidates for international expansion
3. Financing international expansion
2. Developing new manufacturing plants in other countries through purchase or construction
1. Establishing a new salesforce in a foreign country
If you were a Mexican manager in this company, would you want to know how American managers expected leaders to act? Why?
Do you believe that study results showed that Mexican and American managers have different expectations about how a leader should act? If“yes,” how might they differ? If “no,” why not?
4. International management: Special issues
3. Management functions and multinational corporations
2. Categories of organizations by international involvement
1. Fundamentals of international management
7. An understanding of how ethics and the preparation of expatriates relate to managing internationally
6. Knowledge about managing multinational organizations versus transnational organizations
5. Knowledge about managing multinational corporations
4. Insights into those who work in multinational corporations
3. Insights concerning the risk involved in investing in international operations
2. An understanding of what constitutes a multinational corporation
1. An understanding of international management and its importance to modern managers
Describe the four steps in the human resource management process. In your opinion, which step is most important? Explain. LO3
Compare and contrast the three types of records used to compile an organization’s human resource inventory. LO3
Describe the four main steps in the training process.In your opinion, how important is the training process for organizations? LO3
How important to an organization such as Netflix is the hiring of talented employees? Explain. LO3
Do you agree with Patty McCord’s statement that the most important role for the managers at Netflix is to build a great team? Why or why not? LO3
Based on the information in the Challenge Case, what do you think is the biggest challenge for Netflix management in successfully providing appropriate human resources for the organization? Explain. LO3
How important is social media in attracting qualified candidates for jobs? Explain. LO3
If a company were to rely on social media exclusively as a recruiting tool, what challenges would it encounter? What would you recommend to overcome these challenges? LO3
Based on what you just read, is Disney the kind of organization for which you would enjoy working?Why or why not? LO3
Ifthe company were to add another 20 locations, what recruitment strategies should the chain use to find applicants (managers, cooks, and servers)? LO3
Once appropriate applicants are found for the 20 new locations, what selection procedures should the company use? Be specific. LO3
How will the hired candidates be trained? What is the best way to train these new associates? LO3
Describe how each employee should have his or her performance appraised. What performance appraisal system is best? LO3
Review and describe the different types of tests that organizations might use in the selection process. LO3
What are performance appraisals, and why are they important? Use an example from your life to illustrate either an effective or an ineffective performance appraisal. LO3
Discuss the significance of field of experience in communication. LO6
What is feedback, and how should managers use it when communicating? LO6
Draw three types of organizational grapevines and explain how communication effectiveness might be affected by each type. LO6
List three problems that could have resulted at Evernote if Libin had been a poor communicator. LO6
Explain how the problems you listed in number 14-4 could have been caused by Libin’s inability to communicate. LO6
Assuming that Libin is a good communicator, discuss three ways he is positively affecting Evernote because of his communication expertise. LO6
Using terms from this chapter, assess Houston Zoo’s internal communication system calledThe Watering Hole. What are its strengths? What are its weaknesses? LO6
What macrobarriers and microbarriers do you think might exist forThe Watering Hole? LO6
Which type or types of formal organizational communication are embodied by The Watering Hole?Explain. LO6
What advice would you give to Kara Masharani to improve The Watering Hole? Why? LO6
What three goals would you set for building the new communication environment at Radisson? LO6
Explain what each goal would contribute toward establishing the new environment that supports reaching organizational goals. LO6
List a primary step you would take in trying to achieve each goal. LO6
How long do you think it would take to establish the new communication environment at Radisson?Why? Explain fully. LO6
How can managers encourage the flow of formal communication in organizations? LO6
What is emotional intelligence? How does it relate to influencing people in organizations? LO6
Discuss three similarities and three differences TPT) & NVENTORY between international versus transnational ASSESSMENT Al organizations. LO3
List and define the three types of organization members found in multinational organizations. Discuss the contribution that each type can bring to creating the success of the organization. LO3
What knowledge must a manager have to influence organization members of multinational corpora- tions successfully? Would it be easy for a manager to acquire such knowledge? Why? How should the manager acquire the knowledge? LO3
Is the preparation of expatriates more important than their repatriation? Explain fully. LO3
Do you think that at some point in your career you will become involved in international management?Explain. LO3
Assuming that you are involved in managing a KFC in China, what challenges do you think would be the most difficult for you in improving this Chinese KFC’s success? Why? LO3
Evaluate the following statement: KFC can learn to manage its U.S. operations better by studying how successful competitive operations are managed in other countries. LO3
Based on the description in the case, is Coca-Cola Company a domestic, international, multinational, or transnational organization? Why?CHAPTERS Managing inthe Global Arena LO3
How can an understanding of India’s culture help a Coca-Cola manager succeed there? LO3
Besides the measures described, what else can Coca-Cola do to maintain ethical conduct in the countries where it operates? LO3
Based on this, is what you have found about the Brazilian culture important in building your career at this company? Explain. LO3
With this new understanding of the culture, would you change the way you manage people while in Brazil? If so, how? LO3
What are the risks and rewards of operating a multinational organization? LO3
Discuss the role of “examining context” in maintaining ethical practices in international management situations. LO3
Assume that you are the manager of Green Furniture, a Company operating a number of furniture stores throughout the United States. Illustrate how the various types of departmentalization might apply to this company. In other words, discuss LO5
Does it seem reasonable that Satya Nadella and his leadership team were attempting to reorganize Microsoft to make it more competitive? Explain. LO5
List five questions that Nadella should have asked himself in exploring the best way to reorganize Microsoft. LO5
Explain why it would be important for Nadella to ask each of the questions you listed. LO5
Do you feel that a functional departmentalization structure is best for Shutterstock? Why or why not? LO5
How might continuing growth affect the choice of the best organizational structure for Shutterstock? LO5
Besides running hackathons, what else should Shutterstock’s managers consider for maintaining coordination among departments and employees? LO5
Is the organization chart based mainly on function, product, geography, or customer? Argue why this basis might be appropriate for the operations of the organization you chose. LO5
Does the organization chart reflect an emphasis on division of labor? Explain. LO5
Give an example of how coordination is important to the success of the organization. LO5
Present an argument discussing why the span of management for this organization is appropriate or inappropriate. LO5
Describe the fundamental components of the organizing process. In your opinion, which of these components is most important? Which is least important? Explain. LO5
Compare and contrast the various types of departmentalization. In your opinion, which type of departmentalization is best? LO5
Discuss the advantages and disadvantages associated with the concept of division of labor. How is the concept of span of management related to division of labor? LO5
Describe the primary steps involved in the rational decision-making process. LO3
What is the relationship between bounded rationality and satisficing? LO3
Describe the relationship between “System 1” and“System 2” decision-making processes. LO3
List three alternatives that Whole Foods’s management might have considered in opening a store to serve Detroit residents before selecting the midtown site. LO3
What information would management have needed to evaluate those three alternatives? LO3
Do you think you would have enjoyed making the decision to open a Whole Foods store in midtown Detroit? Explain. LO3
What do you think about Meg Whitman's decision to keep the PC business at HP? Would you have made the same decision? LO3
Using the rational decision-making process, evaluate Whitman’s decision. In other words, what was the existing problem, what were the possible alternatives, and so on? 2 LO3
How would you characterize the scope of Whitman’s decision? What levels of management were affected? Should Whitman have used consensus in making her choice? Why or why not? LO3
Identify the existing problem. LO3
List possible alternatives for solving the problem. LO3
Select the most beneficial of these alternatives. LO3
Implement the selected alternative. LO3
Gather feedback to find out whether the implecaccupsaoe ee e MyLab Management mented alternative is solving the identified problem. LO3
Distinguish between programmed and nonprogrammed decisions. Use examples to support your response. LO3
Compare the advantages and disadvantages associated with group decision making. LO3
Describe the differences between opportunity identification and opportunity exploitation. LO8
Describe the main components of social entrepreneurship, and describe how social entrepreneurship differs from commercial entrepreneurship. LO8

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Modern Management Concepts And Skills 15th Edition Samuel Certo, S Certo, S. Certo - Solutions

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