How can quality be measured for the following products (be specific): (a) Telephone service; (b) Automobile repair;

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How can quality be measured for the following products (be specific):

(a) Telephone service;

(b) Automobile repair;

Related Book For answer-question

Operations Management in the Supply Chain Decisions and Cases

ISBN: 978-0073525242

6th edition

Authors: Roger Schroeder, M. Johnny Rungtusanatham, Susan Goldstein

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Posted Date: Aug 10, 2018 06:30 AM

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How can quality be measured for the following products (be specific): (a) Telephone service; (b) Automobile repair;

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Lean system and quality Quality and quality measurement is a dimensional and elusive concept or practice Quality is the ability of a product or service to meet or satisfy the implied and stated need a... View the full answer

Operations Management in the Supply Chain Decisions and Cases

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