Silicom is a designed call center system created for USCIS and immigration law offices to enhance their
Question:
Silicom is a designed call center system created for USCIS and immigration law offices to enhance their communication with their immigrant clients. For its first phase, it identifies keywords and translates into Spanish, Chinese and Hindi language. Powered by artificial intelligence, this new software is the automated representative that can assist immigrants located in California with their questions, and in the future, will be able to reply to questions for immigrants throughout the United States and in many more languages.
2. Opportunity
- Problem and Solution: Problem: It is hard to talk to USCIS and immigration law offices as a foreigner. Solution: We create new software of telecommunication to help customers to translate by artificial intelligent.
- Target Market: California is home to more than 10 million immigrants.
- Key customers: American immigrants living in California who speak Spanish, Chinese and Hindi.
- Competition:
- Future product and service
3. Execution
- Marketing and Sales(How to make money)
- Positioning
4. Management Team
- Vivian Kadbi, Co-founder and CEO
- Thanh Le, Co-founder and CFO
- Xiaoxue Zhang: Co-founder and CMO
5. Technology: Machine Learning, Artificial Intelligence, Natural Language Process
6. Financial Plan
- Forecast & sales
- Profit & Loss statement
- Use of Fund ( how to use the money)
- Exit Strategy (return to investor money)
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Managing Supply Chain and Operations An Integrative Approach
ISBN: 978-0132832403
1st edition
Authors: Thomas Foster, Scott E. Sampson, Cynthia Wallin, Scott W Webb