Question: 1 3 Test Bank 1 3 . 4 4 . An organization decided to focus on its core competencies, such as customer service, a contract

13
Test Bank 13.44. An organization decided to focus on its core competencies, such as customer service, a contract out its secondary functions, such as benefits administration. Which of the folliowning defined its tore competencies?
a. activities that were best performed using technology
b. activities that created current or potential ompetitive advantage
c. activities that traditionally led to compe eadvantage and growth
d. activities that both contributed to the bottom line and employee commitment
13 Test Bank 13.44. An organization decided to focus on its

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