Question: 1 . 9 . What are the three primary technical tools used for quality control and improvement? 1 . 1 5 . What is a

1.9 .

What are the three primary technical tools used for quality control and improvement?

1.15 .

What is a six

-

sigma process?

1.21 .

Explain why it is necessary to consider variability around the mean or nominal dimension as a measure of quality.

1.25 .

Suppose you had the opportunity to improve quality in a hospital. Which areas of the hospital would you look to as opportunities for quality improvement? What metrics would you use as measures of quality?

1.9. What are the three primary technical tools used for quality

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