1. A process flow diagram illustrates _____.

	A.	The number of items counted in a particular description.
	B.	A frequency diagram.
	C.	Illustrates the steps in a process along with and their relationships showing the logical flow.
	D.	None of the above.

2. A TQM tool that shows time as the x-axis in a diagram is known as a:

	A.	Run Chart
	B.	Time Series Chart
	C.	A and B.
	D.	None of the above.

3.

The line of visibility is a process flow chart that shows:

	A.	Process steps in a process flow diagram.
	B.	Shows process steps in a process flow that Customer see.
	C.	Shows process steps a customer does not see in a process flow diagram.
	D.	Items B and C.