1. a. What do you mean by team/group dynamics? words.

b.How can you recognise the team/group dynamics?

c.How can the team/group dynamics support or hinder team performance?

2. Outline any four (4) strategies that should be implemented in the workplace to support team cohesion, participation and performance.

3.a: Explain the term "Building Consensus" in team setting. What does consensus include?

Question 4: Explain any five (5) strategies to resolve workplace conflict.

Explain any four (4) consultation and feedback methods that can be used to establish a common understanding of team purpose, roles, responsibilities, and accountabilities within a team.

When developing a performance plan, what are the key areas that a Manager/ Supervisor and the staff member/team should have discussion/agreement on

6.b: Why should you apply SMART approach when developing KPI's for performance plan?

Explain SMART approach