1. Analyzed the header? Analyzed the Body Message and its functions. Tell me the format and style of the memo. And tone? At last, Evaluate the memo.

helping customers? Do you get frequent comments about this persons friendliness and helpfulness? Now, you have an opportunity to give this employee the recognition they deserve. According to the nomination criteria, nominees must: demonstrate excellent customer service consistent with Variety Craft Supplies policies; have worked at Variety Craft Supplies for at least six months; work 20 or more hours not have received the Customer Service Excellent Award within the last year; and have a record clear or oral and written warnings for the last six months. per week; The winner of the award will receive a framed certificate and a $100 check. A nominating form is attached. Please complete and return it to me by Monday, April 8. Thank you for your help in identifying and rewarding ex- cellent customer service representatives. Memorandum Date: March 18, 2019 To: Department Managers From: Safiyya Dev, Store Manager Subject: Customer Service Excellence Nominations Please submit your nominations for the quarterly Customer Service Excellence Award by April 8. Help us identify great employees! Do you have an employee who you feel fortunate to have in your depart- ment? Does this employee show a positive and professional attitude when helping customers? Do you get frequent comments about this person's friendliness and helpfulness? Now, you have an opportunity to give this employee the recognition they deserve. According to the nomination criteria, nominees must: demonstrate excellent customer service consistent with Variety Craft Supplies policies; have worked at Variety Craft Supplies for at least six months; work 20 or more hours per week; not have received the Customer Service Excellent Award within the