Question: 1. Choose a training program topic from the list and build a training program based on your topic: a) Teamwork in the Hospitality Industry to)

1. Choose a training program topic from the list and build a training program based on your topic: a) Teamwork in the Hospitality Industry to) Service Behavior Expectations while interacting with guests 0) How to WOW your guest (1) Handling Guest Complaints 2. Create a list of the objectives (at least 6) to be accomplished from the training of your choice. 3. List the set of skills (at least 5) you expect a new associate to acquire after completing the training program you have chosen. 4. Provide a list of the criteria (at least 10) you will apply to measure the results of the training program three months after the training

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