Question: 1. Describe one internal factor and one external factor that might cause change in the business environment. (2 marks) 2. Explain two benefits of having

1. Describe one internal factor and one external factor that might cause change in the business environment. (2 marks)
2. Explain two benefits of having well trained managers when managing change. (4 marks)
3. Using an example, analyse why individual employees might resist the process of change. (6 marks)
4. Evaluate why an organisation might want to create a culture of change. (8 marks)

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