Question: 1) Did the supervisor understand the real problem? If not what was the real problem? 2) Did the supervisor and employees solve the problem? Was

1) Did the supervisor understand the real problem? If not what was the real problem?

2) Did the supervisor and employees solve the problem? Was the solution a good one?

3)In what ways the supervisor effective in resolving the conflict? How could the supervisor improve his or her approach?

4) What other possible solutions might the supervisor and employees have considered?

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