1. Differences between the DMAIC and DMADV Processes include:

Select one:

a. the goals the team sets

b. the outcome of the completed project

c. the final two phases

d. the improvements; i.e. delivering better quality, efficiency, increasing profits and efficiency

e. Some of the above

f. All of the above 2. ________ is a closely managed process of creating a culture accepting of change within an organization.

Select one:

a. DMAIC

b. DMADV

c. change management

d. culture of change 3. In this phase, teams use data to validate their assumptions about a process or problem.

Select one:

a. Define

b. Measure

c. Analyze

d. Improve/Design

e. Control/Verify 4. In this phase, loose ends are tied and the project is transitioned to a daily work environment.

Select one:

a. Define

b. Measure

c. Analyze

d. Improve/Design

e. Control/Verify 5. In this phase, teams develop hypotheses about casual relationships between inputs and outputs, narrow causation down to the vital few, and use statistical analysis and data to validate the hypotheses and assumptions they've made so far.

Select one:

a. Define

b. Measure

c. Analyze

d. Improve/Design

e. Control/Verify 6. A Project Charter:

Select one:

a. is created during the Define Phase

b. is a synopsis of the project and a basic plan for work

c. states goals the Six Sigma Team wishes to accomplish

d. features a list of team members, their roles and responsibilities

e. All of the Above

f. Some of the Above 7. In which phase is 'storming', or a period of difficult or challenges where team members begin to get frustrated and impatient and question the viability of the project?

Select one:

a. Define

b. Measure

c. Analyze

d. Improve/Design

e. Control/Verify 8. Usually the transition between phases of the DMAIC/DMADV process is marked by a ________.

Select one:

a. tollgate review

b. change management

c. project charter

d. project fatigue 9. True or False: It is possible for a team to start with the DMAIC or DMADV approach and realize that they need to switch to the other process mid-project.

Select one:

a. True

b. False 10. During which phase of the DMAIC/DMADV process is project fatigue most common?

Select one:

a. Define

b. Measure

c. Analyze

d. Improve/Design

e. Control/Verify