1. Differences between the DMAIC and DMADV Processes include:

Select one:

a. the goals the team sets

b. the outcome of the completed project

c. the final two phases

d. the improvements; i.e. delivering better quality, efficiency, increasing profits and efficiency

e. Some of the above

f. All of the above

2. ________ is a closely managed process of creating a culture accepting of change within an organization.

Select one:

a. DMAIC

b. DMADV

c. change management

d. culture of change

3. In this phase, teams use data to validate their assumptions about a process or problem.

Select one:

a. Define

b. Measure

c. Analyze

d. Improve/Design

e. Control/Verify