1. For the case you picked, make a three-finger summary in a complete sentence for each finger. You may add a few more sentences if necessary.

Situation:

Complication:

Key Question:

2. How will you view the key question? Describe your frames to resolve the key question. Remember that you can use multiple frames and you can always revise the frame as you further develop solutions.

3.

Identify key players in three categories: sponsors, decision makers, other stakeholders. Then, put them on the Mendelows grid below. If some categories are not available, leave them blank.

Sponsors:

Decision Makers:

Other Stakeholders: