Question: 1. The case introduces a rather complex information-based approach to encourage learning on the job. How is this approach different from traditional training? Are there

1. The case introduces a rather complex information-based approach to encourage learning on the job. How is this approach different from traditional training? Are there any similarities?

2. How would you implement a Performance Support system?

3. What are the challenges and opportunities associated with a Performance Support informational network with regard to individual learning?

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