1. What does the phrase cost of quality mean? How might using this statement assist a company...
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Question:
1. What does the phrase "cost of quality" mean?
How might using this statement assist a company in addressing its quality issues? 2. What key distinctions exist between total quality human resource management and conventional human resource management? When it comes to creating a setting that is supportive of quality concerns, how does total quality human resource management differ from traditional human resource management?
3. Describe each of the three quality spheres. How can these spheres offer an additional lens through which to see the quality field?
4. When attempting to increase quality, should a company take the law of diminishing marginal returns into account? If not, why not?
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