Question: 10 mark question so need proper answer urgent A customer relationship management system is a repository of customers' information. Discuss with an example how using

10 mark question so need proper answer urgent10 mark question so need proper answer urgent A

A customer relationship management system is a repository of customers' information. Discuss with an example how using such a system at Qantas, contributes to improving customer service but could also constitute a present an ethical issue

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