A customer relationship management system is a repository of customers information. Discuss with an example how using

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A customer relationship management system is a repository of customers’ information. Discuss with an example how using such a system at Qantas, contributes to improving customer service but could also constitute a present an ethical issue.

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Modern Systems Analysis And Design

ISBN: 9780134204925

8th Edition

Authors: Joseph Valacich, Joey George

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Posted Date: Sep 12, 2022 07:37 AM

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A customer relationship management system is a repository of customers information. Discuss with an example how using

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Modern Systems Analysis And Design

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