11. Agent Ramona has been licensed as a general lines agent in Tennessee for the past 15 years and recently moved to Florida. To transfer her license to Florida, Agent Ramona must take all of the following actions EXCEPT: a. complete the Florida prelicensing education requirements b. become a Florida resident c. submit a set of fingerprints d. provide an original letter of clearance 12. Which of the following statements regarding an agency license is correct? a. Agencies must apply for licenses by mail only. b. An agent-in-charge may only be in charge of one location. c. An agency that is required to be licensed but fails to do so may be fined up to $10,000 d. A single agency license covers the whole state, regardless of the number or locations of other agencies. 13. Which of the following requirements must an applicant meet to obtain a general lines agent's license in Florida? a. be at least 21 years of age b. use the license for controlled business c. complete at least 65 hours of prelicensing education 14. The Otto DeFay Insurance Agency received its license on July 10, 2017. When will it have to be renewed? a. July 10, 2017 b. January 1, 2019 c. July 10, 2019 d. never 15. In Florida, which entity regulates the licensing of individuals that transact insurance? a. Division of Insurance Agent and Agency Services b. state legislature c. NAIC d. National Association of Insurance and Financial Advisors 16. New Florida law establishes when trade secrets can be revealed by the Department. Which of these would be a trade secret? a. information that is publicly available b. information that is easily discovered c. information giving an advantage to those who do not know it d. information with nominal value 17. What level of assurance is required to verify a person's identity when an electronic signature is used in a salvage vehicle title transaction? a. Level 1 b. Level 2 c. Level 3