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1. If an activity whose normal duration is 16 days can be shortened to 13 days for an added cost of $2,700, the crash cost per day is: a. $750 b. $13,000 c. $15,000 d. $900 e. $1,500 2. Which of the following describes seasonal variations in a time series? A) The long-run general movement in a time series (e.g, sales) B) Variations in a time series which recur but are not periodic C) Movement of 7 periods or more D) Often caused by economic expansions and contractions E) Recurring and periodic (i.e.), possessing a regular period variation in a time series 3. Which of the following would not be an operations function? a. advertising and promotion b. designing the layout of the facility c. maintaining equipment d. producing goods and services e. purchasing materials 4. Which is not true regarding differences between goods and services? a. Services are generally produced and consumed simultaneously; tangible goods are not. b. Services tend to be more knowledge-based than products. c. Services tend to have a more inconsistent product definition than goods. d. Goods tend to have higher customer interaction than services. 5. Quality function deployment (QFD): a. determines what will satisfy the customer. b. translates customer desires into the target design. c. is used early in the design process. d. is used to determine where to deploy quality efforts. e. all of these SA