Question: 14) Graph/Chart - A B I II Tickets too expensive Reading light not working Not enough parking Seats are too close Dissatisfied customer III IV

14)

Graph/Chart - A B I II Tickets too expensive Reading light not working Not enough parking Seats are too close Dissatisfied customer III IV Plane was late Not enough traffic police Poor connections Need more attendants D Complete a fish-bone chart detailing reasons why an airline customer might be dissatisfied. Click the icon to view the partially completed fish-bone chart. Match each letter in the chart with the corresponding heading. Letter Heading A Material B D Match each number in the chart with the corresponding reason. Number Reason 11 DIE IV

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