18. The approach to technology-based training that is able to determine the learner's capability from the learners responses and adapt lessons accordingly is:

	a.	teleconferencing.
	b.	intelligent computer-assisted instruction.
	c.	computer-assisted instruction via CD-ROM.
	d.	Intranet-based training.

19. Which training method is generally thought to be most effective at developing the analytical and problem-solving skills of trainees?

	a.	Videotape
	b.	Lecture
	c.	Case study method
	d.	Teleconferencing

20. Which of the following is true of teleconferencing and videoconferencing?

	a.	It is not widely used by colleges and universities.
	b.	It increases the cost of trainers, travel, and facilities.
	c.	It allows organizations to conduct conferences or training programs between remote locations.
	d.	It is not considered as effective as classroom training.

21. In job instruction training (JIT), which of the following shows the steps in their proper order?

	a.	Present the task, allow practice time, prepare the worker, follow up
	b.	Present the task, prepare the worker, allow practice time, follow up
	c.	Frepare the worker, present the task, allow practice time, follow up
	d.	Prepare the worker, allow practice time, present the behavior, follow up