1.P C C Self Awareness Exercise: Communication 1. In which of the following scenarios should external communication be utilized When a company needs to send a memo employees internal b) When a manager wants to inform his employee that he is not satisfied with his work ethic When an employee wants to complain about the behaviour of his superior c) When a company wants to communicate with is 1 2. Mike, Operations Manager for Solar Solutions, has had communication difficulties about the daily production of steel in his meetings with James, one of the shift supervisors. Assuming this is an issue of hierarchy, the barrier they face is related to a) Cultural differences b) Gender differences c) Language differences Status differences 3. A continued dialogue between the sender & receiver is called a) decoding b) encoding Ce a feedback loop d) effective listening 4. Which of the following statements about body language is TRUE? a) Body language typically leaves a negative impression. D) Body language includes only conscious gestures. c) Body language includes only unconscious gestures. Body language can be conscious or unconscious. 5. Which of the following is NOT an example of body language? a) Drumming your fingers on the table b) Crossing your arms over your chest c) Talking too fast d) Rolling your eyes 4