Question: 2 . 7 . How do they relate to possible customer CTQs ? An important part of a project is to identify the key process

2.7.
How do they relate to possible customer CTQs?
An important part of a project is to identify the key process input variables (KPIV) and key process output variables (KPOV). Suppose that you are in charge of a hospital emergency room. Discuss the
KPIVs and KPOVs for this business. How do they relate to possible customer CTQs?

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