Question: 2. Consider the process of study permit applications processing and issuing by IRCC. Provide an example of financial metrics (for IRCC), external metrics (for you),

2. Consider the process of study permit applications processing and issuing by IRCC. Provide an example of financial metrics (for IRCC), external metrics (for you), and an internal metric (for IRCC to find out how well they serve the applicants or otherwise)

Financial:

External: ..

Internal: ..

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