Question: 2. Discuss the difference between programmed and nonprogrammed decisions and the decision characteristics of certainty and uncertainty. 3. Describe the ideal, rational model of decision

2. Discuss the difference between programmed and nonprogrammed decisions and the decision characteristics of certainty and uncertainty.

3. Describe the ideal, rational model of decision making and the political model of decision making.

4. Explain the process by which managers actually make decisions in the real world. 5. Identify the six steps used in managerial decision making.

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