Question: 5 3 . Upselling a client on more sessions or services in their first 4 weeks of training is what type of program? A better

53. Upselling a client on more sessions or services in their first 4 weeks of training is what type of program?
A better fitness program
A bonus program
An introductory program
A rapid results program
An upsell program
54. When considering an applicant for employment, what should be done after the initial interview and skill evaluation?
Verify credentials and perform background check.
Verify credentials and check references.
Check references and read their application.
Conduct phone interview and re-read their application.
Verify credentials and reassess their training skills.
55. If sales are being made effectively, what percentage of client should buy an upsell at the point of closing?
35%
10%
15%
20%
25%
56. The lead in, the options, and the ask are part of which step of the five step sales process?
Engagement
Build Value
Discovery
Solutions
Optimize the relationship

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