5). in stopwatch time studies, the _______ is the time required by an everage person, working at a normal pace to complete a specified task.

a). observed time b). Normal Time c). Standard Time d). Allowance Factor

6).if i use results of a time study from 5 years ago, what type of problem am i most likely to encounter?

a). highly costly b). disrupt worker routine c). cause worker resentment d). results not reflective of current processes

7). nurse Smith has a performance rating of 1.11 for patient acuity classification. Which statement is true of nurse Smith's ability for this task?

a). nurse Smith is better than the average worker at the task b). nurse Smith is worse than the average worker at the task c). nurse Smith is average at the task d). we cannot determine how good nurse Smith is at the task based on this measure