Question: 5. Which business develop calling skill involves using a checklist or outline of topics? a) Asking effective questions b) Being professional c) Being properly focused

5. Which business develop calling skill involves using a checklist or outline of topics? a) Asking effective questions b) Being professional c) Being properly focused d) Taking accurate notes

6. What type of business development call question generally encourages a free exchange of information? a) Open-ended question b) Closed-ended question c) Summary question d) Leading question

7. What are your inventory control processes? is an example of what type of business development call questioning? a) Second question b) Open-ended question c) Closed-ended question d) Probing question

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