Question: 7. Correcting poor performance Ari works as a manager for a heating, ventilation, and air conditioning (HVAC) service company. Recently, his heating, ventilation, and air

7. Correcting poor performance Ari works as a manager for a heating, ventilation, and air conditioning (HVAC) service company. Recently, his heating, ventilation, and air conditioning (HVAC) technician has been having problems. She just isn't servicing as many clients as she did six months ago. The first thing Ari should consider as he tries to solve this problem is: O Whether technicians are smart enough to do their jobs O Whether technicians really care about their customers Whether or not the company's work systems might be getting in the way of his technician's performance Whether technicians are motivated by their work

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