A chatbot is a computer program designed to interact with people. It is capable of simulating seamless
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A chatbot is a computer program designed to interact with people. It is capable of simulating seamless conversations with customers and typically exists on channels like Facebook Messenger, Siri, and WeChat.
Suppose you are designing a chatbot for a call center. Describe the main activities in the analysis and design. Make assumptions where required and draw diagrams to support your answer.
Related Book For
Advertising and Integrated Brand Promotion
ISBN: 978-0538473323
6th edition
Authors: Thomas O'Guinn, Chris Allen, Richard Semenik
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