Question: A customer calls a support line for issues with a vehicle. View Audio Transcript How should you respond? Recommend a dealership visit for further inspection

A customer calls a support line for issues with a vehicle.
View Audio Transcript
How should you respond?
Recommend a dealership visit for further inspection/clarification
Transfer him to Marketing Support
Guide him to the relevant pages in the owner's manual
Transfer him to Tech Support
End call
A customer calls a support line for issues with a vehicle.

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