Question: A customer calls a support line for issues with her vehicle. View Audio Transcript How should you respond? Transfer her to Tech Support Ask if

A customer calls a support line for issues with her vehicle.
View Audio Transcript
How should you respond?
Transfer her to Tech Support
Ask if she has access to the owner's manual
Recommend a dealership visit for further inspection/clarification
Ask if she currently owns the vehicle
Guide her to the relevant pages in the owner's manual
A customer calls a support line for issues with her vehicle.

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