Question: A disgruntled client has begun leaving negative comments about your firm on its Facebook page. What should you do first? Question 2 Select one: a

A disgruntled client has begun leaving negative comments about your firm on its Facebook page. What should you do first?
Question 2Select one:
a.
Ignore the comments.
b.
Determine whether the comments violate your established social media comment policy.
c.
Delete the comments immediately.
d.
File a lawsuit against the client.

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