Question: a. From Chapter 11:What is the difference between Cross-Selling and Up-Selling? (10 Points) b- Provide 2 examples of each that are different from the ones

a. From Chapter 11:What is the difference between Cross-Selling and Up-Selling? (10 Points) b- Provide 2 examples of each that are different from the ones in the lecture (10 Points)

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