Question #2:(Total : 20 Points)

1. From Chapter 11:What is the difference between Cross-Selling and Up-Selling ? (10 Points)
2. Provide 2 examples of each that are different from the ones in the lecture(10 Points)

An example of each is provided to illustrate what I am looking for , but do not include it in your answer.

Example of Cross-Selling : When you buy a Camera and the website also tells you.. "You should get a Tripod"

\f'O CAMERAS LENSES & OPTICS CAMERA LIGHTING & PRO VIDEO PRO AUDIO SPECIALS ACCESSORIES STUDIO Home > Digital Cameras & Camcorders> Digital SLR > Nikon D3100 Digital SLR Camera + 18-55 VR Lens Kit Pin it 8-1 0 Sprint share Nikon Price: $479.49 Nikon D3100 Digital SLR Camera + 18-55 VR Free Shipping: $0.00 Nikon Lens Kit Add to Cart 32 1 1 3 00 what a review for a chance to win $1,090 . Versatile and ultra-lightweight 18-56 VR zoom lens . Compact, lightweight design-16 ounces . 1080p HD video with continuous autofocus and audio . 11-point Autofocus . 14.2 MP DX format CMOS sensor . Guide Mode assists novices with basic and advanced settings Ship within 72 hours CROSS-SELL Manufacturer # 25472 Our Stock # NK25472 Features Specifications Read Reviews The D3100's affordable price does not mean it can't keep pace with its pricier Nikon siblings. This leg Our Experts recommend these accessories: expensive model provides pro-quality images without requiring expert skills. With features such as Guide Mode, Scene Recognition System, and a built-in Nikon speedlight, the D3100 is always ready Vanguard Aluminum Triped with $206.99 for any situation. The D3100 can automatically select best picture settings, or it can incorporate fe Mir # ABCO 242AV Add to Cart photographer's creative input. Users can begin at a novice level, letting the D3100's Guide Mod Our Block # VAAB243AM provide instruction. In no time the novice will become an artist. AF-S NIKKOR 18-55mm 1:3.5-5.6G lens with Vibration Reduction (VR) Lens $17.85 O Hoys NDX4 HMC (2-Stop) Filter Add to Cart Fine optics are some of many products Nikon is famous for, and the 18-55 VR lens is no exception Our BLOCK # HOASEND-EX The range of the lens is equivalent to 27-82.5 in 35mm. This provides a versatile range from wide- angle through mid-telephoto. The Vibration Reduction technology allows sharp images to be captured at speeds up to three stops slower. Guide ModeiPad Pro Overview Why iPad Pro Tech Specs Fast, free, no-contact delivery 9:41 Change Wednesday, March IF 12.9-inch iPad Pro Space Gray Change Storage 128GB1 256GB1 From $74.91/mo.* From $83.25/mo.* or $899 or $999 512GB1 1TB1 From $99.91/mo." From $116.58/mo.* or $1199 or $1399 How much storage is right for you