Question: A help desk can answer 250 calls per hour. The demand rate is 310 calls per hour. What are the cycle time (in minutes per

A help desk can answer 250 calls per hour. The

A help desk can answer 250 calls per hour. The demand rate is 310 calls per hour. What are the cycle time (in minutes per call) and utilization of the call center? Multiple Choice 0.1935483870967742 minutes per call, 80% utilization 0.24 minutes per call, 80% utilization 0.1935483870967742 minutes per call, 100% utilization O 0.24 minutes per call, 100% utilization O

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