A new decision$-$support system is implemented by the HR department of a firm. It saves a lot of time of its employees by alding in their decision$-$making process. It enables employees to have complete control at every step in the decision$-$making process. Despite these benefits, Kenneth, a senior employee, feels anxious while using the new system. He lacks confidence in his own ability to learn and use the system. This affects his assessment of the system. In this scenario, Kenneth has low