A provider in your organization is upset about the changes to the reimbursement programs. They are upset CMS has imposed an all-new quality payment program that changes everything they were doing previously. They feel this is too much new information to learn. Do you agree? Why?

Outline a high-level action plan to take to the meeting.

• Must include steps of quality improvement including use of quality improvement tools
• This does not have to be an in-depth plan specific to the measure, it only needs to outline the high-level steps of a QI plan so make sure you are using Quality Improvement terminology!