Question: A quality control activity analysis indicated the following four activity costs of a hotel. Verifying credit card information $398,400 Customer service training 265,600 Discounting room

 A quality control activity analysis indicated the following four activity costs

A quality control activity analysis indicated the following four activity costs of a hotel. Verifying credit card information $398,400 Customer service training 265,600 Discounting room rates due to poor customer service 531,200 Correcting charges to customer invoices 132,800 Total $1,328,000 Sales are $8,300,000 for the year. Prepare a cost of quality report. Round your answers to one decimal place, if necessary. Cost of Quality Report Quality Cost Percent of Total Percent of Quality Cost Classification Quality Cost Total Sales Prevention % % Appraisal Internal failure External failure Totals % %

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