Question: A sales rep at a store is helping a customer choose a computer After a brief conversation, he others her one that best meets her

A sales rep at a store is helping a customer choose a computer After a brief conversation, he others her one that best meets her functionality and price need, but she felt him she's had bad experiences with that brand's customer support. Which response is world be effecters select all that apply

a. Suggest she buy a low - cost service contract in case the computer has issues b. Remind her that he's an expert and wouldn't recommend a bud option c. Immediately recommended a more expensive brand, acknowledge thot its above her price range, but at least she wont worry about its quality d. call over his supervisor to offer a second opinion on the computer he recommended e. Acknowledge her past experience and ask what happened f. Reconfirm her needs and explain how this computer meets them

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer

Step: 1 Unlock blur-text-image

Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock

Step: 3 Unlock

Students Have Also Explored These Related General Management Questions!

Each day A Baker's Wife makes donuts that sell for $0.80 and cost $0.25 to make. Any unsold donuts are donated. Demand for donuts is highly variable. The bakery has collected two months of demand...

Question: What as the average weekly safety inventory level of refined sugar from the beginning January 2022 to the end of July 2022? A. 512,465.9691 metric tons per week B. 316,002.1474 metric tons...

5, Putting Together an Evaluation Matrix An evaluation plan is a written document that describes the cWill/mat\Questions to ask yourself when putting together an evaluation matrix: Evaluation...

I'm an undergrad accounting student in an introduction to forensic accounting course.I need help getting started on a final project for this class over a fictitious company called the Grand Teton...

A financial advisor is cold-calling leads. A prospect mentions that he manages his own portfolio and hasnt used an advisor in the past. What should the advisor do first? Ask if theres a reason he...

Question: A sales rep at a store is helping a customer choose a computer. After a brief conversation, he offers her one that best meets her functionality and... A sales rep at a store is helping a...

a 10 A sales rep is displaying his company's newest smartwatches at a tech show. He's the only exhibitor offering a discount to those who buy today. A prospect he's talking to hesitates at the price...

9. A sales rep is on a phone call with a prospect who likes to control the conversation. The constant interruptions make it hard for the rep to find out the prospect's pain points and to pitch. What...

A sales rep at a store is helping a customer choose a computer. After a brief conversation, he offers her one that best meets her functionality and price needs, ut she tells him she's had bad...

A sales rep at a store is helping a customer choose a computer. After a brief conversation, he offers her one that best meets her functionality and price needs, but she tells him she's had bad...

Question 1 2 1 3 A sales rep at a store is helping a customer choose a computer. After a brief conversation, he offers her one that best meets her functionality and price needs, but she tells him...

Repeat Exercise 13 for the integral In Exercise 13 Determine the values of n and h required to approximate To within 105 and compute the approximation. Use a. Composite Trapezoidal rule. b. Composite...

What similarities and differences exist among the costs of merchandising, manufacturing, and service firms?

On April 1 , Gray Company paid $ 2 1 , 0 0 0 for two years of insurance in advance. Gray debited Prepaid Insurance. If the appropriate adjusting entry is not made at the end of the year, what will be...

In the trade scenario in problem 1, due to overfishing, Norway becomes unable to catch the quantity of fish that it could in previous years. This change causes both a reduction in the potential...

Obtain as much information as you can about the P-value for the F test for model utility in each of the following situations: a. k = 2, n = 21, calculated F = 2.47 b. k = 8, n = 25, calculated F =...

The RMC Corporation blends three raw materials to produce two products: a fuel additive and a solvent base. Each ton of fuel additive is a mixture of 25 ton of material 1 and 35 ton of material 3. A...

Michigan Motors Corporation (MMC) just introduced a new luxury touring sedan. As part of its promotional campaign, the marketing department decided to send personalized invitations to test-drive the...

Industrial Chemicals produces two adhesives used in the manufacturing process for airplanes. The two adhesives, which have different bonding strengths, require different amounts of production time:...

Determine if the overhead allocated to the product relates to a single plantwide overhead rate method, multiple production department factory overhead rate method, or activity-based costing...

19.2 a. An increase in the interest rate will increase the cost of carrying current assets. The effect is to reduce the optimal level of such assets. b. The just-in-time system lowers the expected...

19.4 Quarter: First Second Third Fourth Accounts receivable Receivables (beginning of period) 30.0 35.0 31.4 46.4 Sales 87.5 78.5 116.0 131.0 Collections* 82.5 82.1 101.0 125.0 Receivables (end of...

19.1 a. The new values for the accounts receivable period and inventory period are Days in inventory 250 5,305/365 17.2 days This is a reduction of 25 days from the original value of 42.2 days. Days...