Question: A service has five tasks, performed in sequence. In the instance when there is more than one worker assigned to a task, each worker performs
A service has five tasks, performed in sequence. In the instance when there is more than one worker assigned to a task, each worker performs the entire task and they both can be working on different items at the same time.
| Task | Task time per worker | Number of workers |
| 1 | 2 minutes | 1 |
| 2 | 6 minutes | 1 |
| 3 | 10 minutes | 1 |
| 4 | 4 minutes | 1 |
| 5 | 15 Minutes | 2 What is the capacity (hourly) of the process as a whole? What is the bottleneck of the process? What is the throughput time (assuming no wait time)? Where would you expect customers to wait? |
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