Question: A service has five tasks, performed in sequence. In the instance when there is more than one worker assigned to a task, each worker performs

A service has five tasks, performed in sequence. In the instance when there is more than one worker assigned to a task, each worker performs the entire task and they both can be working on different items at the same time.

Task

Task time per worker

Number of workers

1

2 minutes

1

2

6 minutes

1

3

10 minutes

1

4

4 minutes

1

5

15 Minutes

2

What is the capacity (hourly) of the process as a whole?

What is the bottleneck of the process?

What is the throughput time (assuming no wait time)?

Where would you expect customers to wait?

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