A service has five tasks, performed in sequence In the instance when there is more than one worker assigned to a task, each worker performs the entire task and they both can be working on different items at the same time Task Task time per worker Number of workers 1 2 minutes 1 2 6 minutes 1 3 14 minutes 2 4 4 minutes 1 5 15 minutes 3 What is the capacity (hourly) of the process as a whole What is the bottleneck of the process What is the throughput time (assuming no wait time) Where would you expect customers to wait

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Question: A service has five tasks, performed in sequence. In the instance when there is more than one worker assigned to a task, each worker performs

A service has five tasks, performed in sequence. In the instance when there is more than one worker assigned to a task, each worker performs the entire task and they both can be working on different items at the same time.

Task	Task time per worker	Number of workers
1	2 minutes	1
2	6 minutes	1
3	14 minutes	2
4	4 minutes	1
5	15 minutes	3

What is the capacity (hourly) of the process as a whole?
What is the bottleneck of the process?
What is the throughput time (assuming no wait time)?
Where would you expect customers to wait?

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