Question: A single-machine work center can process a maximum of 6 production orders per hour on average. The average time between two consecutive arrivals of orders

A single-machine work center can process a

A single-machine work center can process a maximum of 6 production orders per hour on average. The average time between two consecutive arrivals of orders is 12 minutes. Arrivals follow a Poisson process What is the average ratio between service time and flow time of a production order2 in the case of exponentially distributed service times, in the case of deterministic service times? What conclusions can you draw from this result for decisions that reduce the waiting time

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