(a)[2] Draw a process flow diagram of the process, assuming that there are buffers between resources. Make sure to have process boundaries. (b)[1] Find two measures of capacity for each resource as in the table. (c)[1] Find total workload on each resource.

(d)[1] Find implied utilizations of individual resources. Draw the implied utilization profile. (e)[1] Find the bottleneck and the demand-acceptance ratio (if IU[BN] > 1 then DAR = 1/IU[BN]). (f)[1] Based on the demand-acceptance ratio, find the effective flow rates of A, B, and C. Explain. (g)[1] Find total effective workload and effective IU on each resource. (h)[1] Find utilizations of individual resources. Draw the utilization profile. (i)[1] Process analysis is for designing and improving business processes! By looking at the implied utilization and utilization profiles, propose one way to reallocate workers among the resources so as to increase the flow rates of products A, B, and C. For this part, you should try to implement the table in Excel and reallocate workers in your Excel template.

QUESTION 24 (10 points) - Process Analysis with Multiple Flow-Unit Types A process is composed of five resources working on products A, B, and C for eight hours a day. The table below summarizes the situation. You would need to choose a minute of work as the common flow unit for all products and resources. In addition, you need to explain and show your calculations steps. Some cells are prefilled for your reference. Use 2 decimal places. Resource & Process 1 2 3 4 5 Number of workers 4.5 3 4 3.5 6 Processing time for A (minutes/unit/worker) 0 5 0 4 8 Processing time for B (minutes/unit/worker) 5 5 6 0 6 Processing time for C (minutes/unit/worker) 4 5 0 8 9 Capacity Capacity (minutes/hour) Capacity (minutes/day) (8 hours/day) Demand, Workload, & Implied Utilization Demand for A (units/day) Demand for B (units/day) Demand for C (units/day) Workload on A (minutes/day) Workload on B (minutes/day) Workload on C(minutes/day) Total workload (minutes/day) 540 Implied utilization (%, 2 decimals) Flow Rate & Utilization Flow rate of A (units/day) Flow rate of B (units/day) Flow rate of C (units/day) Effective workload on A (minutes/day) Effective workload on B (minutes/day) Effective workload on C(minutes/day) Total effective workload (minutes/day) Effective IU (%, 2 decimals) 74.29% Utilization (%, 2 decimals) Note: if a worker works in multiple resources, the worker distributes his/her work time on those